At Tortoise, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Complete your runner profile
Contact our support team
Participate in surveys or promotions

This information may include:

Name and email address
Age, weight, and fitness information
Running goals and preferences
Profile photos (optional)

Health & Fitness Data

With your permission, we collect health and fitness data from:

Apple HealthKit (heart rate, workouts, distance, calories)
GPS location during runs
Workout duration and intensity
Sleep and recovery data (if connected)

Usage Data

We automatically collect certain information when you use the app:

Device information (model, OS version, unique identifiers)
App usage patterns and feature interactions
Performance data and crash logs
IP address and approximate location

2. How We Use Your Information

We use the collected information to:

Create and personalize your training plans
Track your progress and achievements
Provide AI-powered coaching recommendations
Enable social features and leagues
Improve our app and develop new features
Send notifications and reminders
Respond to your support requests
Prevent fraud and ensure security

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who help us operate the app (hosting, analytics, customer support)
Other Users: Information you choose to share publicly (profile, achievements, league standings)
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we have about you
Correct inaccurate or incomplete information
Delete your personal information
Export your data in a portable format
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, contact us at privacy@tortoise.run

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can delete your account at any time, and we will remove your personal information within 30 days, except where retention is required by law.

7. Children's Privacy

Tortoise is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the "Last updated" date. Your continued use of the app after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@tortoise.run
Address: Tortoise Inc., 123 Running Lane, San Francisco, CA 94102